Wakefield Museums and Castles

This privacy notice only applies if you are submitting information to us via one of our website enquiry forms.

Here at Wakefield Council (operators of museumsandcastles.wakefield.gov.uk), we take your privacy seriously and will only use your personal information for the purpose(s) listed in section 2 below.  This notice provides details of how the Council collects and uses information (data) about you. 

We will keep your information (data) secure at all times.

a)  The Controller for the information we hold is Wakefield Council. 

Contact details:

Telephone:  01924 306112

Email: dataprotection@wakefield.gov.uk

b)  The Council’s Data Protection Officer is the Corporate Information Governance Team Manager. 

Contact details:

Telephone: 01924 306112

Email:  dpo@wakefield.gov.uk

The Wakefield Museums and Castles team needs to collect the following information about you:

• Name

• Email address

• Telephone number

• Postal address

We use this information to respond to your enquiry as appropriate.

In addition, your data may be accessed by Internal Audit and the Counter-Fraud Team as they are required to hold, or have access to, information from systems and processes across the Council so that we can:

• Fulfil legal (Accounts and Audit Regulations 2015, and Local Government Act 1972) and mandatory professional requirements (Public Sector Internal Audit Standards) to provide an internal audit function.

• Investigate referrals made under the Council’s Counter-Fraud Framework, including the Whistleblowing Policy.

• Participate in national and local counter-fraud schemes, such as the National Fraud Initiative, to help protect the public purse.

• Maintain the central register of applications for RIPA (Regulation of Investigatory Powers Act 2000)

• Ensure the effectiveness of the Council’s governance, risk management, and control processes.  This forms part of the Head of Internal Audit Annual Assurance Opinion, which is incorporated into the Annual Governance Statement.

• Facilitate the prevention, deterrence and detection of bribery, corruption, fraud and money-laundering committed against the Council.

Should you decide not to provide any of the information we request from you we may not be able to proceed with your enquiry.

The law says that we cannot process your personal data unless we comply with at least one condition in Article 6 of the UK GDPR.  The Article 6 lawful basis we rely upon for processing your information is:

Article 6 1 (a) Your consent. You are able to withdraw your consent at any time. You can do this by contacting museums@wakefield.gov.uk.

We do not collect or process any Special Category Data through our website.

We will keep your personal information collected for the purpose(s) detailed in section 2 for a period of up to 1 year after your last communication with us. After this time it will be deleted from our systems. 

The reason for keeping information for this period of time is to follow up on your enquiry and process your booking request / object donation as required.

Under the GDPR you have the following rights:

Right of Access

You have a right of access to the personal information that the Council holds about you, and/or the right to be given a copy of the data undergoing processing.

Right to Rectification

You have the right to request that the Council corrects any personal data if it is found to be inaccurate, incomplete or out of date.

Right to Erasure

In certain circumstances, you may have the right to request your personal data is erased.

Right to Restriction of Processing

You have the right, where there is a dispute in relation to accuracy or lawfulness of processing of your personal data, to request that a restriction is placed on further processing.

Right to Portability

You have the right to request the Council provide you with your personal data and where possible, to transmit that data directly to another data controller.  However, this only applies to data that you have provided to us and not to all the information that the Council holds about you.

Right of Complaint

You have a right to lodge a complaint with the Information Commissioner, please find contact details below.

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

To exercise any of your rights, you should contact the Data Controller’s representative as shown in section 1b.

If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, then we will provide you with a new Privacy Notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

We will review this notice regularly, and no later than every 2 years, to ensure it remains accurate and relevant, unless legislative changes require this sooner. 

(Last updated 29 September 2025)